1. Use of your personal data

 

If you have any queries or requests concerning this privacy policy or how we handle your data more generally, please get in touch with us using the following details.

  • By contacting our general customer services team on: 07535735218

  • By contacting our Data Protection Officer: onlinedriveruk@gmail.com

 

When you register and use this site, you will be asked to provide certain information such as your name, contact details and possibly credit card or other payment details. We will store this data and hold it on computers or otherwise. We will use this data to fulfill our agreement with you. Some of our services will require further details. In addition, we may gather other information about your use of the website, including by the use of cookies (see our page on how we use Cookies). There are different reasons why we may need your personal information. In particular:

 

  1.  We may use it to provide you with the services, products or information you have requested, for administration purposes or to otherwise further our charitable aims.

 

  1.  We may on occasion send email updates about upcoming campaigns, fundraising initiatives, events and challenges and also the results of surveys or polls conducted in which you participated. Please note that you can opt out of these emails at any time by contacting us through the contact form available.

 

  1. We process the information about drivers, potential drivers, businesses and potential businesses to contact and keep on our data basis for the purpose of finding and providing drivers.

 

  1. We and our group companies may also share information that we collect with business partners for their research purposes, in relation to the drivers job, and the drivers application, this is also the case for the companies seeking the driver.

 

  1. With your consent we will also need to share your information with other members of our group, service providers, associated organisations and agents for the above purposes. We may also share your information with other organisations which are supportive of our aims and objectives.

 

  • To register you with our website and to manage any account you hold with us.

  • To administer our website services.

  • To fulfill our agreement with you and to process your order and obtain payment.

  • To analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us (i) to provide you with a personalised browsing experience when using the website and (ii) to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing program.

  • we may use your information to make decisions about you using computerised technology, for example automatically selecting products and/or services which we think will interest you from the information we have.

  • Where you have agreed that we may do so, we may keep you informed of products and services (including products and services of other companies and organisations and including special offers, discounts, offers, competitions, warranties, insurance and so on) which we consider may be of interest to you by any of the following methods: Email, Telephone (including automated calls), SMS text messages and other electronic messages such as picture messaging Post. If you do not wish to receive information of products and services which may be of interest to you from us, you can select the unsubscribe option when you submit your details or you can unsubscribe at any time by sending us an email as described in below or by signing in and changing your preferences on our website. We may supplement the information that you provide to us with information that we receive from third parties. In particular we will carry out searches with credit reference agencies. We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the website. We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf​.

 

We collect your personal information when you interact with us or use our services, such as when you use our Sites to place an order. We also look at how visitors use our Sites, to help us improve our services and optimism customer experience.

We collect information:

  1. when you create an account with us or you change your account settings;

  2. when you place an order with us and during the order process (including for payment and order delivery);

  3. when you give us your consent to contact you via email, phone, post, message or via our chat function to send you marketing campaigns, or to invite you to participate in surveys about our services, or our partners’ services;  

  4. when you contact us directly via email, phone, post, message or via our chat function; and

  5. when you browse and use our Sites (before and after you create an account with us).

We also collect information from third party sites, such as advertising platforms and our fraud detection provider.